Knocx gives teams one clear view of infrastructure and endpoints, with the control to act when something changes.
UOP for IT/OT
UEM for endpoint management
Two focused products. A shared commitment to simpler IT.
UOP connects monitoring, assets, service desk and MOAR so teams can move from signal to response with the context intact.
View the UOP console
TRUSTED BY INNOVATIVE ENTERPRISES
Abbott
AGP
Dubai Taxi
Etisalat
Nigeria Bank
Saudi PoliceEvery module shares the same inventory, users, and permission model — so a device, an asset, and a ticket are always talking about the same thing.
Real-time monitoring for servers, network devices, cloud, databases & applications with intelligent alerting.
Explore MonitoringTrack hardware, software licenses & consumables across their full lifecycle — from procurement to retirement.
Explore Asset MgmtA modern ITSM helpdesk with SLA-backed tickets, escalation rules, and a self-service knowledge base.
Explore Service DeskMonitoring, Orchestration, Automation and Response connects alerts to repeatable actions so teams can resolve incidents faster.
Explore MOARAuto-discover hosts, apply pre-built templates, and get alerted the moment a metric crosses a threshold — with escalation paths that route to the right on-call engineer.
| Time | Host | Problem | Severity |
|---|---|---|---|
| 14:02:11 | db-prod-02 | Disk I/O saturation | Disaster |
| 13:58:47 | edge-fw-mumbai | High latency to gateway | Warning |
| 13:40:03 | api-gw-03 | SSL certificate expiring | Warning |
| 13:12:55 | web-cluster-ap-south | Recovered — CPU normal | Resolved |
A single source of truth for every laptop, license, and consumable, with warranty tracking, depreciation reports and a full chain-of-custody audit trail.
| Asset Tag | Category | Assigned To | Status | Warranty |
|---|---|---|---|---|
| A-1042 | Laptop | Sara Ahmed | In Repair | Expires 12 Mar 2026 |
| A-1077 | Monitor | Ali Khan | Deployed | Expires 04 Jul 2027 |
| SW-2291 | Software License | Design Team | Renewal Due | 18 / 25 seats used |
| A-1103 | Server | Data Center 1 | In Stock | Expires 30 Sep 2026 |
Route tickets automatically by priority matrix, escalate breaches before they happen, and let end-users solve half their own issues with a searchable knowledge base.
| Ticket | Subject | Priority | SLA | Status |
|---|---|---|---|---|
| #4821 | VPN access request | Medium | 3h 12m left | In Progress |
| #4819 | Email server outage | Critical | Breached | Escalated |
| #4812 | New laptop request | Low | 1d 4h left | Open |
| #4790 | Password reset | Low | Met | Resolved |
MOAR brings monitoring, orchestration, automation and response into one operating flow so teams can standardize incident handling and resolve issues faster.
A host, an asset and a ticket reference the same underlying record — no more reconciling three different tools after an incident.
Role-based access control, two-factor authentication, and a complete audit log across every module and tenant.
Run Knocx for one organization or a hundred client accounts — tenant isolation and shared administration, out of the box.
A documented REST API, standards-based agents, and an extensible template catalog — integrate instead of migrate.
Auto-discovery, auto-assignment, auto-escalation — Knocx does the routine work so your team can focus on what matters.
Managed cloud, private cloud or fully self-hosted — the same platform, the same feature set, your infrastructure choice.
Traditional stacks bolt a monitoring tool, an asset tracker, and a helpdesk together after the fact. Knocx was designed as one platform from day one.
| Capability | Typical point-tool stack | Knocx |
|---|---|---|
| Unified inventory across monitoring, assets & tickets | Separate databases, manual sync | ✓ Shared data model |
| Multi-tenant / MSP mode | Bolted-on or unavailable | ✓ Native |
| Single sign-on across modules | Per-tool logins | ✓ One login, one RBAC model |
| Deployment flexibility | Usually cloud-only | ✓ Cloud, private cloud, self-hosted |
| Licensing model | Per-tool, per-seat stacking | ✓ One consolidated plan |
| Time to first value | Weeks of integration work | ✓ Minutes to first dashboard |
“Knocx gave our infrastructure and service desk teams the same operational picture. Incidents that used to move through email threads now have ownership, asset context and response history in one place.”
“The biggest change was response consistency. Our teams can see the signal, run the right workflow and document the action without jumping between separate monitoring and ticketing tools.”
“For a distributed fleet, small delays become visible quickly. Knocx helps us prioritize alerts, connect them to the affected assets and keep service teams aligned during busy operating hours.”
Start with the module you need most, and grow into the rest of the platform without changing tools.