Knocx
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Pricing

Simple plans. One platform. No per-module surprises.

Every plan includes Monitoring, Asset Management and Service Desk. Higher tiers unlock MOAR, advanced SLAs and dedicated support.

Monthly Annual (save ~17%)
Starter

For small IT teams getting monitoring, assets and a helpdesk under one roof for the first time.

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  • Up to 50 monitored hosts
  • Up to 250 tracked assets
  • 5 agent seats, unlimited tickets
  • Standard SLA policies
  • Email support
  • 1 organization / tenant
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Professional

For growing IT operations that need automation, deeper reporting and role-based access control.

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  • Everything in Starter, plus:
  • Up to 500 monitored hosts
  • Unlimited tracked assets
  • 25 agent seats
  • Custom SLA policies & escalation rules
  • Role-based access control (RBAC)
  • Priority chat & email support
Enterprise

For large organizations and MSPs running multi-tenant deployments at scale.

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  • Everything in Professional, plus:
  • Unlimited hosts, assets & agent seats
  • MOAR response automation
  • SSO / SAML & enforced 2FA
  • Private cloud or self-hosted deployment
  • Dedicated success manager & SLA-backed support
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Full feature breakdown

FeatureStarterProfessionalEnterprise
Monitored hosts50500Unlimited
Tracked assets250UnlimitedUnlimited
Service desk ticketsUnlimitedUnlimitedUnlimited
Custom SLA policies—✓✓
Role-based access controlBasic✓ Advanced✓ Advanced
MOAR response automation——✓
SSO / SAML——✓
Deployment optionsCloudCloudCloud, private cloud, self-hosted
SupportEmailPriority chat & emailDedicated success manager
FAQ

Pricing questions

Yes — Monitoring, Asset Management and Service Desk are included on every plan. MOAR response automation is Enterprise-only for teams that need advanced orchestration and controlled response workflows.
Absolutely. You can upgrade or downgrade at any time — usage-based limits like host and asset counts adjust immediately, and billing is prorated.
Yes, every plan starts with a full-featured free trial — no credit card required. You can also self-host Knocx's open-source core at no cost.
Enterprise pricing scales with the number of tenant organizations and total endpoints under management. Our team will build a quote around your actual portfolio.
Still deciding?

Talk to our team about the right fit.

We'll help you scope a pilot around the module that matters most to you first.

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